Terms and Conditions
These terms and conditions ("Terms") govern the users ("you" or "your") use of the website www.buyallmeans.co.uk ("the Website") and your relationship with eZealous Limited ('us', 'we' or 'buyallmeans.co.uk') whose registered address is at Unit 8 Digital Court, Waymills Industrial Estate, Whithchurch, Shropshire, SY13 1TT
Please read the terms and conditions carefully as they affect your rights and liabilities under law. If you do not agree to these Terms, please do not access nor use the Website. If you have any queries regarding these Terms then please contact us.
By using the Website you agree to be bound by these Terms.
We reserve the right to:
Update these Terms from time to time and any changes will be notified to you via a suitable announcement on the Website. It is your responsibility to check for such changes. The changes will apply to the use of the Website after we have given such announcement. If you do not wish to accept the new Terms you should not continue to use the Website. If you continue to use the Website after the date on which the change comes into effect, your use of the Website indicates your agreement to be bound by the new Terms; and modify or withdraw, temporarily or permanently, this Website and the material contained within (or any part) without notice to you and you confirm that we shall not be liable to you for any modification to or withdrawal of the Website or its contents.
You warrant that:
The personal information which you are required to provide when you register is true, accurate, current and complete in all respects; and you are not impersonating any other person or entity.
The products purchased on this site are for private and domestic use only and are not for re sale.
You will notify us immediately of any changes to the personal information by emailing or telephoning our customer service representatives at: email address: firstname.lastname@example.org.
We will treat all your personal information:
As confidential and will only disclose the same in the circumstances set out below; and
In accordance with Data Protection legislation from time to time in force in England and Wales.
When you shop on this Website, we will ask you to input personal details in order for us to identify you, such as your name, e-mail address, billing address, delivery address, credit card or other payment information. We confirm that this information will be held by us in accordance with the Data Commissioner's office. We will use your personal information for the following purposes:
processing your orders;
to administer this Website;
for statistical purposes to improve this Website and its services to you;
if you have consented during the registration process, to notify you of products or special offers that may be of interest to you
if you have consented during the registration process, to disclose to other relevant third parties, who may contact you about their products or services that may be of interest to you.
If you have consented during the registration process, but do not want us to:
Contact you regarding products or services which may be of interest to you; or
Transfer your data to third parties so that they can contact you about their products and services; then please write to us at Buyallmeans.co.uk Suite 72 Cariocca Business Park, 2 Sawley Road, Manchester, Lancashire, M40 8BB and notify us accordingly.
Subject to your rights of objection, you agree that personal information may be disclosed to reputable third parties who will help process your order.
You should be aware that if we are requested by the police or any other regulatory authority investigating suspected illegal activities to provide your personal information, we are entitled to do so.
5. Protecting Your Security
To ensure that your credit, debit or charge card is not being used without your consent, we will validate name, address and other personal information supplied by you during the order process against appropriate third party databases.
Buyallmeans.co.uk takes the risk of internet fraud very seriously. With the volume of fraudulent credit card transactions increasing, Buyallmeans.co.uk make every effort to ensure all orders are thoroughly checked using the information already supplied. There is a possibility we may contact you to make additional security checks and we ask for your co-operation to enable us to complete them. Fraudulent transactions will not be tolerated by Buyallmeans.co.uk and such transactions will be reported to the relevant authorities.
By accepting these terms and conditions you consent to such checks being made. In performing these checks personal information provided by you may be disclosed to a registered Credit Reference Agency which may keep a record of that information. You can rest assured that this is done only to confirm your identity, that a credit check is not performed and that your credit rating will be unaffected. All information provided by you will be treated securely and strictly in accordance with the Data Protection Act 1998.
The Website may only be used for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes and regulations regarding the Website and its use. You agree not to upload or transmit through the Website:
any computer viruses or anything else designed to interfere with, interrupt or disrupt the normal operating procedures of a computer; and
any material which is defamatory, offensive or of an obscene character
You agree to fully indemnify, defend and hold us, and our officers, directors, employees and suppliers, harmless immediately on demand, from and against all claims, losses, costs and expenses, including reasonable legal fees, arising out of any breach of these Terms by you, or any other liabilities arising out of your use of this Website or any other person accessing the Website using your personal information.
8. Third Party Links
As a convenience to our customers, the Website may include links to other websites or material which is beyond our control. For your information, we are not responsible for such websites or material nor do we review or endorse these. We will not be liable, whether directly or indirectly, for the privacy practices or content of such websites nor for any damage, loss or offence caused or alleged to be caused in connection with, the use of or reliance on any such advertising, content, products, materials or services available on such external websites or resources.
All orders are subject to acceptance and availability. If the goods ordered are not available, you will be notified by email (or by other means if no email address has been provided) and you will have the option either to wait until the item is available from stock or to cancel your order.
Any orders placed by you will be treated as an offer to purchase the goods or services from us and we have the right to reject such offers at any time. You acknowledge that any automated acknowledgment of your order which you may receive from us shall not amount to our acceptance of your offer to purchase goods or services advertised on the Website. The conclusion of a contract between you and us will take place when we (i) debit your credit, debit card, PayPal or Google Checkout account or (ii) dispatch the goods to you or commence the services, whichever is the later.
We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be liable for any loss you may suffer if a third party procures unauthorised access to any data provided by you when accessing or ordering from the Website.
Once you have successfully placed your order and your payment has been authorized, we will arrange the delivery of your order. We will keep you informed of your order process by email. Orders placed before 3pm will be despatched the same day, however orders placed after this time will be despatched ont he next working day. Where possible we post items on the day of purchase and we will always post within 1 working day of receiving cleared payment.
The period stated within which you will receive your order is approximate. Goods will be sent to the address given by you in your order and stated in the Order Confirmation. All deliveries are free and included in the price you pay, unless otherwise stated.
We use a number of third party delivery agents to ensure your orders are delivered to you as quickly as possible. Any losses after the item has been dispatched from our website must be reported to us.
For deliveries before a UK bank holiday, we recommend that you order in advance. For Christmas deliveries, we recommend that you order by the 15th December. During holiday periods, we will endeavour to dispatch all 'in stock' orders within 24 hours, however we cannot guarantee delivery as the post may be delayed in your area.
We shall not be liable to you or be deemed to be in breach of this Agreement by reason of any delay in performing or any failure to perform any of our obligations if the delay or failure was due to any cause beyond our reasonable control. Without prejudice to the generality of the foregoing the following shall be regarded as causes beyond our reasonable control:
Act of God explosion flood tempest fire or accident;
War or threat of war sabotage insurrection civil disturbance or requisition;
Acts restrictions regulations bye-laws prohibitions or measures of any kind on the part of any governmental parliamentary or local authority;
Import or export regulations or embargoes;
Strikes lockouts or other industrial actions or trade disputes (whether involving employees of us or of a third party);
Power failure or breakdown in machinery.
11. Cancellation Rights
Where you have purchased the goods or services as a consumer (i.e. for private use as opposed to business use), please note that you are entitled to cancel any contract completed with us within 7 days from the day after receipt of the goods or services.
If you do cancel a contract pursuant to this clause 11, then:
You must notify us in writing by contacting us by email or send a letter to Buyallmeans.co.uk Unit 8 Digital Court, Waymills Industrial Estate, Whitchurch, Shropshire SY13 1TT.
You must retain possession of the goods or services and ensure that the goods or services are kept in the same condition as they were when they were delivered until such time as the goods or services are either collected by us or delivered back to us by you;
we will notify you of when we wish to collect the goods or services. Should we be collecting the goods, they will be collected by us within 28 days of us receiving your cancellation notice and we will charge the cost of collecting the goods or services, and will deduct this from any sum owed by us to you. Alternatively, you can return the goods or services to us by contacting us by email at email@example.com. You will be able to provide you with address details;
We will refund any monies you have paid to us within 30 days of receipt of your cancellation notice.
12. Price and Payment
All prices shown are inclusive of VAT (only where applicable - see below) at the current rates and are correct at the time of entering the information onto the system. We reserve the right, however, to change prices at any time without notice to you.
If your delivery address is within the United Kingdom and Guernsey, no additional taxes will be charged to you. If your delivery address is outside of the United Kingdom and Guernsey you may be subject to import duties and taxes (including VAT), which are levied once a delivery reaches your destination country. Any such additional charges must be borne by you. You should note that customs policies and practices vary widely from country to country. We recommend that you contact your local customs office for information.
Payment can be made by any major credit or debit card, via your PayPal account or by using Google Checkout. Payment will be debited and cleared from your account before the dispatch of your good or provision of the service to you. If payment is to be made via a credit card a pre-auth value of '0.01 will be held against the card until the card issuer validates the payment.
In the unlikely event that the price shown on the checkout page is wrong, and we discover this before accepting your order, we are not required to sell the goods to you at the price shown. We always try and ensure that the prices of goods shown on our website are accurate, but occasionally genuine errors may occur. If we discover an error in the price of the goods that you have ordered we will let you know as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If you cancel your order and you have already paid for the goods, then you will receive a full refund.
You confirm that the credit or debit card that is being used is yours. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to or does not, for any reason, authorise payment to us we will not be liable to you for any delay or non-delivery.
You may only use one discount code with each order. We reserve the right to reject or cancel any orders where you add more than one discount code to the basket.
We allow you to use discount codes strictly on the terms and conditions upon which they were issued which, amongst other things, may include terms relating to your eligibility to use them and a maximum order value. Please familiarise yourself with these terms and conditions before you place an order as we reserve the right to reject or cancel any orders which do not comply with these terms even if your credit or debit card has been charged. If there is any inconsistency between the terms and conditions upon which the discount codes were issued and these terms and conditions, the discount code terms and conditions prevail. A copy of the discount code terms and conditions can be obtained by emailing our customer service representatives at email address: firstname.lastname@example.org
13. Eligibility to Purchase
To be eligible to purchase goods on this Website and lawfully enter into and form contracts on this Website under English law you must:
if an individual, be 18 years of age or over and
register your real name, address, phone number, email address any other details requested
By offering to purchase goods and services you represent to us that you are 18 years of age or over and authorise us to transmit information (included updated information) to obtain information from third parties, including but not limited to, your debit or credit card numbers or credit reports to authenticate your identity, to validate your credit card, to obtain an initial credit card authorisation and to authorise individual purchase transactions.
14. Returns & Refunds
In order to ensure our customers receive the best level of service and are happy with their purchase we offer a comprehensive returns policy in the unlikely event that you are not 100% satisfied with your purchase.
Please note that the following returns procedure must be followed, and failure to do so may result in us being unable to exchange goods or provide refunds.
Should you wish to return an item for any reason please notify us within 48 hours of receipt of your order of any part that is unsatisfactory. In order to arrange a return, please contact us and inform our customer service team of your order number, the item you are returning and the reason for the return.
If your product is faulty when you receive it, or develops a fault within 7 working days of delivery, we will either replace or refund your order once the return has been processed and the items have been returned to us.
If your product develops a fault after 7 working days, it will be processed as per the specific manufacturer's warranty and returns policy.
Damaged, Defective, Incorrectly Sent, Incorrectly Advertised Items:
In the unlikely event that you receive goods which were not what you ordered or which are damaged or defective, or are of a different quantity to that stated on your order form, Buyallmeans.co.uk shall make good any shortage or non-delivery, replace or repair any damaged or defective goods, or refund to you the amount you paid for the goods in question. Please follow our returns procedure by contacting Buyallmeans.co.uk by email.
We will email you a returns authorisation number along with details on how and where to send your item. Please notify us of the problem in writing within 48 hours of delivery of the goods. Nothing in this clause affects your statutory rights.
Main or qualifying multi-buy items can be returned to us if they are damaged or defective. We are able to offer you a replacement for any qualifying multi-buy items. Due to the nature of these promotions, we cannot offer you a refund for the main or qualifying item alone.
Test of Returned Items:
We test every single return. If a returned item is found not to be faulty by our independent test centre we will return the item to you and you will be liable for the postage. We advise you to check your item and its instructions carefully before returning it. We will not refund postage for items found to be in good working order.
Under the Distance Selling Regulations (DSR), most items can be returned by consumers for a full refund or exchange providing you notify us of your wish to cancel your order and return the item or items within seven days of receiving them.
All items must be in an as new condition and in the original packaging. The packaging must not have been damaged or altered by the customer and all items must be unused with all seals/shrink wrap intact.
Any items that were specifically ordered for the customer, or altered or customized to the customer's specification cannot be returned. These and any other purchases that do not fall within the Distance Selling Regulations normally cannot be returned, however if we are able to accept return of these items there may be an admin fee of 25% of the item value (min charge of '25 ex VAT). Please contact us to request a returns number prior to returning goods to buyallmeans.co.uk.
When returning goods, please use a signed-for or registered service for your own safety. If an item is deemed faulty or if an incorrect item has been sent a collection please contact us before returning your item.
We will then reply with a unique returns authorisation number and the address you need to send the item to.
You'll need to package the item securely and include:
Your order number
The returns authorisation number
Whether a replacement or refund is needed
The reason why you are returning the item.
Goods returned should be in their original condition and packaging in which they arrived, along with a copy of the invoice or packing slip.
Once received items will be checked and refunds on goods and postage arranged where suitable.
It is our express intention to deal with you complaints confidentially, fairly and speedily. Please endeavour to let us know of any complaint within 7 working days if at all possible. If you have a complaint or any other query please advise us in the first instance by email to email@example.com.
We will endeavour to advise you what to do to resolve the complaint and we will do that within 5 working days. We will keep you informed by telephone or email as to what progress is being made in the resolution of the complaint.
16. Intellectual Property
The content of the Website is protected by copyright, trade marks, database and other intellectual property rights and you acknowledge that the material and content supplied as part of the Website shall remain with us or our licensors.
You may retrieve and display the content of the Website on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the Website.
17. Limitation of Liability
Notwithstanding any other provision in the Terms, nothing in these Terms:
affect or limit your rights as a consumer under English law; or
will exclude or limit our liability for death or personal injury resulting from our negligence.
The Website is provided on an "as is" and "as available" basis without any representation or endorsement made and we make no warranties, whether express or implied, in relation to it and its use. You acknowledge that we cannot guarantee and cannot be responsible for the security or privacy of the Website and any information provided to by you. You must bear the risk associated with the use of the Internet.
Whilst we will try to ensure that material included on the Website is correct, reputable and of high quality, we cannot accept responsibility if this is not the case. We will not be responsible for any errors or omissions or for the results obtained from the use of such information or for any technical problems you may experience with the Website. If we are informed of any inaccuracies in the material on the Website we will attempt to correct this as soon as we reasonably can.
In particular, we disclaim all liabilities in connection with the following:
incompatibility of the Website with any of your equipment, software or telecommunications links
technical problems including errors or interruptions of the Website
unsuitability, unreliability or inaccuracy of the Website
inadequacy of the Website to meet your requirements
To the full extent allowed by applicable law, you agree that we will not be liable to you or any third party for any consequential or incidental damages (both of which terms includes, without limitation, pure economic loss, loss of profits, loss of business, loss of anticipated savings, wasted expenditure, loss of privacy and loss of data) or any other indirect, special or punitive damages whatsoever that arise out of or are related to the Website.
If any part of the Terms shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions of the Terms.
No waiver by us shall be construed as a waiver of any proceeding or succeeding breach of any provision.
20. Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of England and Wales and any disputes will be decided only by the English courts.
If you submit a review, you grant Buyallmeans.co.uk a non-exclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.
You grant Buyallmeans.co.uk and its sub-licensees the right to use the name that you submit in connection with such content, if they choose.
You agree to waive your right to be identified as the author of such content and your right to object to derogatory treatment of such content.
You agree to perform all further acts necessary to perfect any of the above rights granted by you to Buyallmeans.co.uk, including the execution of deeds and documents, at the request of Buyallmeans.co.uk.
You represent and warrant that you own or otherwise control all of the rights to the content that you post; that, as at the date that the content or material is submitted to Buyallmeans.co.uk:
The content and material is accurate;
Use of the content and material you supply does not breach any applicable Buyallmeans.co.uk guidelines and will not cause injury to any person or entity (including that the content or material is not defamatory). You agree to indemnify Buyallmeans.co.uk for all claims brought by a third party against Buyallmeans.co.uk arising out of or in connection with a breach of any of these warranties.
22. Multi-Buy Offers
This offer applies only to qualifying items listed within multi-buy offers of this Website.
Where any goods are returned (except for an exchange where products are faulty/defective), we are entitled to either require the return of all goods delivered as part of that Multi-buy offer at your cost or charge you for the goods retained by you at the full price quoted on this site.
23. Entire Agreement
The terms and conditions set out in this Agreement represents the entire Agreement between you and us.